Support

We're here 24/7/365.

Something not working, or just not sure how? Reach a real person any time of day or night, or find the answer in our step-by-step guides.

Call us — fastest for anything urgent(202) 240-8388
Email us — include screenshots if you caninfo@parkplus.ai
ParkPlus support team member on a call Real people, day and night
Guides

Find it yourself in two minutes.

Step-by-step guides for every part of the platform, written for the people who use it every day.

Property management guides

Dashboard, company setup, users, properties, residents, vehicles, patrol & tow requests, reporting.

Open the guides

Towing operations guides

Patrol & tag checking, tow verification, tow management, yard, vehicle release, pricing, fleet, reporting.

Open the guides

Resident? Your parking account lives in the resident portal.

Register a vehicle, check your approval status, manage guests or reset your password there. For anything else, call your leasing office.

Resident log in Register