User Management Guide

Manage Your Team's Access with Ease!

ParkPlus makes it simple to control who can access your property management tools. You can easily add your staff, assign them roles, and manage their accounts. This ensures everyone has the right level of access to do their job effectively and securely.

Why it's great: Streamline your team's workflow and maintain control over your parking operations data.

Finding the User List:

Look for a 'Users' or 'Staff Management' option in your main navigation menu. Clicking this will take you to a page listing all current user accounts for your company.

Adding a New User:

Empower your team by giving them access! Here’s how to add a new staff member:

  1. Locate "Add User" Button: On the main 'Users' page, look for a button like "Add User", "New User", or . Click it!
  2. Fill in User Details: You'll be taken to the 'User Configuration' page. Fill in the details for the new user:
    • First & Last Name: Enter their full name.
    • Email: This will be their login username. Make sure it's correct!
    • Password: Create a temporary password for them.
    • Property: Assign them to a specific property if needed.
    • Phone: Enter their contact number (optional but helpful).
    • Group/Role: Select their permission level. Common options include:
      • Admin: Full access to manage users, properties, vehicles, and reports.
      • Staff: Limited access, typically day-to-day operations.
    • Enabled: Check this box to make the account active immediately. Uncheck to disable login access.
    • Force Password Change: Recommended! Check this box to require the user to set a new password on their first login.
  3. Double-Check: Review all the information you entered for accuracy.
  4. Save: Click the "Save", "Create", or "Submit" button.

Editing an Existing User:

Need to update someone's details or change their role? It's just as easy:

  1. Go to User List: Navigate to the main 'Users' list page.
  2. Find User: Locate the user you want to edit in the list.
  3. Click Edit: Click the "Edit", "Configure", or pencil icon () next to their name.
  4. Make Changes: On the 'User Configuration' page, update any necessary details (e.g., phone number, group, enabled status).
  5. Save: Click the "Save", "Update", or "Submit" button to apply your changes.

Deleting a User:

If a staff member leaves, you can remove their access:

  1. Go to User List: Navigate to the main 'Users' list page.
  2. Find User: Locate the user you want to remove.
  3. Click Delete: Click the "Delete", "Remove", or trash can icon () next to their name.
  4. Confirm: You might be asked to confirm. Click "Yes" or "Confirm" to permanently delete the user account.